FREQUENTLY ASKED QUESTIONS

For extra peace of mind when you make your booking, we have put together a list of our frequently asked questions.

AM I ABLE TO CHANGE THE DATE/TIME OF MY BOOKING?

Yes, if you need to change your booking we can accommodate you, we appreciate as much notice as possible.

HOW MUCH LUGGAGE CAN WE BRING?

Luggage isn’t a problem, we have a large lockup trailer for your convenience at no extra cost. Please let us know if you have any oversized luggage.

WHEN DO YOU REQUIRE PAYMENT?

Payment is required on the day, we have eftpos and visa/mastercard facilities available in our vehicles. If you would like to pay in advance we can supply you with an invoice.

WHAT HAPPENS TO OUR BOOKING IF OUR FLIGHT IS DELAYED OR CANCELLED?

We will regularly check your flight and make necessary changes to the times for your booking.

If you have any additional questions, please contact us and we will respond with your query as soon as possible.